TEMPO+ Terms of Use

TEMPO Networks LLC. provides a personalized subscription service that allows our members to access entertainment content (“TEMPO+ content”) over the Internet on certain TVs, computers and other Internet-connected devices (“TEMPO+ -ready devices”).
These Terms of Use govern your use of our service. As used in these Terms of Use, “TEMPO+ service”, “our service” or “the service” means the personalized service provided by TEMPO Networks LLC. to discover and access TEMPO+ content, including all features and functionality, recommendations and analytics, our websites and interfaces as well as all content and software associated with our service

1.1. Your TEMPO+ subscription will continue until terminated. To use the TEMPO+ service, you must have Internet access, an TEMPO+ -enabled device and provide us with one or more Payment Methods. “Payment Method” means a current, valid and accepted method of payment, which may be updated from time to time and which may include payment through your account with third parties. Unless you cancel your membership prior to the billing date, you authorize us to charge the membership fee for your next billing cycle to your Payment Method (see “Cancellation” below).

1.2. We may offer various membership plans, including memberships offered by third parties in conjunction with providing their own products and services. We are not responsible for the products and services provided by such third parties. Some membership plans may have different conditions and limitations, which will be disclosed in your application or in other communications made available to you.
Promotional offers. We may, from time to time, offer special promotional offers, plans or memberships (“Offers”). Offer eligibility is determined by TEMPO Networks LLC. in its sole discretion and we reserve the right to revoke an Offer and suspend your account if we determine that you are ineligible. Family members with an existing or recent TEMPO+ subscription may not qualify for certain Starter Offers. We may use information such as device ID, payment method or account email address used with an existing or recent TEMPO+ subscription to determine eligibility for the Offer. Eligibility requirements and other limitations and conditions will be disclosed when you sign up for the Offer or in other communications made available to you.

Billing and cancellation

2.1. Billing cycle. The TEMPO+ service subscription fee and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific payment date indicated on the “Account” page. The length of your billing cycle will depend on the subscription type you chose when you signed up for the service. In some cases, your payment date may change, for example, if your payment method is not successfully settled, when you change your subscription plan, or if your paid subscription started on a day not included in a given month.

2.1 Changes to Pricing and Subscription Plans. From time to time, we may change our subscription plans and the price of our service. Membership fees may be revised periodically to reflect the continuous improvement of our service. In addition, we may adjust your membership fees annually, or more frequently as permitted by law, in accordance with the inflation rate as established by the General Market Price Index published by Fundação Getúlio Vargas (“IGP-M”), or another equivalent index that may be applicable to the TEMPO+ service. Any price changes or changes to your subscription plans will not apply until 30 days after notification to you.

TEMPO+ Service

3.1. You must be at least 18 years of age to become a member of the TEMPO+ service. Minors may only use the service under the supervision of an adult.

3.2. The TEMPO+ service and any content accessed through the service are for your personal, non-commercial use only and may not be shared with anyone outside of your home. During your TEMPO+ subscription, we grant you a limited, non-exclusive, non-transferable right to access the TEMPO+ service and TEMPO+ content. Except for the foregoing, no right, title or interest will be transferred to you. You agree not to use the Service for public performances.

3.3. You may access TEMPO+ content primarily in the country in which you establish your account and only in geographic locations where we offer our service and license such content. The content that may be available varies by geographic location and changes from time to time. The number of devices you can watch on simultaneously depends on the subscription plan you choose.

3.4. The TEMPO+ service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including our websites, user interfaces, promotional features and availability of TEMPO+ content.

3.5. Some TEMPO+ content is available for temporary download and offline viewing on certain compatible devices (“Offline Titles”). LIMITATIONS APPLY, INCLUDING RESTRICTIONS ON THE NUMBER OF OFFLINE TITLES PER ACCOUNT, THE MAXIMUM NUMBER OF DEVICES THAT CAN CONTAIN OFFLINE TITLES, THE PERIOD OF TIME YOU NEED TO START VIEWING TITLES OFFLINE AND HOW LONG OFFLINE TITLES WILL REMAIN ACCESSIBLE. Some offline titles may not be playable in certain countries, and if you go online in a country where you cannot stream that offline title, the offline title will not be playable while you are in that country.

3.6. You agree to use the TEMPO+ service, including all features and functionality associated therewith, in accordance with all applicable laws, rules and regulations or other restrictions on use of the service or content contained therein. You agree not to archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works, offer for sale or use (except as explicitly authorized in these Terms of Use) content and information contained in or obtained from or through the Service, TEMPO+. You also agree not to: circumvent, remove, alter, disable, degrade or prevent any content protection on the TEMPO+ service; use any robot, spider, scraper or other automated means to access the TEMPO+ service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the TEMPO+ service; insert any code or product or manipulate the content of the TEMPO+ service in any way; or use any data mining, data collection or extraction method. In addition, you agree not to upload, post, email or send or transmit any material intended to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the TEMPO+ service, including viruses software or any other computer code, files or programs. We may terminate or restrict your use of our service if you violate these Terms of Use or are involved in illegal or fraudulent use of the service.

3.7. The display quality of TEMPO+ content may vary from device to device and may be affected by many factors such as your location, available bandwidth and/or your Internet connection speed. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. NOT ALL CONTENT IS AVAILABLE IN ALL FORMATS, SUCH AS HD, ULTRA HD, OR HDR, AND NOT ALL SUBSCRIPTION PLANS ALLOW YOU TO RECEIVE CONTENT IN ALL FORMATS. STANDARD PLAYBACK SETTINGS ON CELLULAR NETWORKS EXCLUDE HD, ULTRA HD AND HDR CONTENT. MINIMUM CONNECTION SPEED FOR SD QUALITY IS 1.0MBPS; HOWEVER, WE RECOMMEND A FASTER CONNECTION FOR BEST VIDEO QUALITY. WE RECOMMEND A DOWNLOAD SPEED OF AT LEAST 3, 0 MBPS PER STREAM TO RECEIVE HD CONTENT (SET TO 720P RESOLUTION OR HIGHER). WE RECOMMEND A DOWNLOAD SPEED OF AT LEAST 15.0 MBPS PER STREAM TO RECEIVE ULTRA HD (SET 4K RESOLUTION OR HIGHER). You are responsible for all Internet access charges. Check with your ISP for information on possible Internet data usage charges. The time it takes to start watching TEMPO+ content varies based on a number of factors, including your location, currently available bandwidth, the content selected, and the configuration of your TEMPO+ -enabled device. You are responsible for all Internet access charges. Check with your ISP for information on possible Internet data usage charges. The time it takes to start watching TEMPO+ content varies based on a number of factors, including your location, currently available bandwidth, the content selected, and the configuration of your TEMPO+ -enabled device. You are responsible for all Internet access charges. Check with your ISP for information on possible Internet data usage charges. The time it takes to start watching TEMPO+ content varies based on a number of factors, including your location, currently available bandwidth, the content selected, and the configuration of your TEMPO+ -enabled device.

3.8. TEMPO+ software is developed by or for TEMPO Networks LLC. and may be used exclusively for authorized streaming and to access TEMPO+ content through TEMPO+ -compatible devices. This software may vary by device and media, and functionality and features may also differ between devices. You acknowledge that use of the Service may require third party software subject to third party licenses. You agree that you may automatically receive updated versions of the TEMPO+ software and related third-party software.
Passwords and account access. The member who created the TEMPO+ account and whose Payment Method is charged (the “Account Owner”) is responsible for any activity that occurs through the TEMPO+ account. In order to maintain control over the account and prevent anyone from accessing the account (which includes information about the account’s viewing history), the Account Owner must maintain control over the TEMPO+ -compatible devices used to access the service. and not to disclose the password or Payment Method details associated with the account to any person. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We may terminate your account or put it on hold to protect you, TEMPO Networks LLC. or our partners from identity theft or other fraudulent activities.
Passwords and account access. The member who created the TEMPO+ account and whose Payment Method is charged (the “Account Owner”) is responsible for any activity that occurs through the TEMPO+ account. In order to maintain control over the account and prevent anyone from accessing the account (which includes information about the account’s viewing history), the Account Owner must maintain control over the TEMPO+ -compatible devices used to access the service. and not to disclose the password or Payment Method details associated with the account to any person. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We may terminate your account or put it on hold to protect you, TEMPO Networks LLC. or our partners from identity theft or other fraudulent activities.
Warranties and Limitations of Liability. THE TEMPO+ SERVICE IS PROVIDED “AS IS” AND WITHOUT WARRANTY OR CONDITION. IN PARTICULAR, OUR SERVICE MAY NOT BE UNINTERRUPTED OR ERROR-FREE. YOU WAIVE ALL SPECIAL, INDIRECT AND CONSEQUENTIAL DAMAGES AGAINST US. TEMPO NETWORKS LLC. IS NOT RESPONSIBLE FOR THE QUALITY OF YOUR INTERNET CONNECTION. These terms will not limit any disclaimable warranties or mandatory consumer protection rights that apply to you.
Several

4.1. Applicable law. These Terms of Use will be governed by and interpreted in accordance with the laws of nation.

4.2. Unsolicited Materials. TEMPO Networks LLC. does not accept unsolicited materials or ideas for TEMPO+ content and is not responsible for the similarity of any content or programming in any media to materials or ideas transmitted to TEMPO+.

4.3. Customer support. For more information about our service and its features, or if you need help with your account, please visit the TEMPO Networks LLC. Help Center, which can be accessed at www.temponetworks.com In some cases, Customer Service can help you using a remote access support tool through which we have full access to your computer. If you do not want us to have this access, you must not consent to support through the remote access tool, and we will help you through other means. In the event of any conflict between these Terms of Use and information provided by Customer Support or other parts of our websites, these Terms of Use will control.

4.4. Survival. If any provision or provisions of these Terms of Use are held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will remain in full force and effect.

4.5. Changes to the Terms of Use and Attribution. TEMO Netowrks LLC. may, from time to time, change these Terms of Use. We will notify you at least 30 days before such changes apply to you. We may assign or transfer our agreement with you, including our associated rights and obligations, at any time and you agree to cooperate with us in connection with such assignment or transfer.

4.6. Electronic Communications. We will send you information related to your account (e.g. payment authorizations, invoices, password or Payment Method changes, confirmation messages, notices) only in electronic form, e.g. by email to the email address email provided during registration.

5.1. The rewards program included in the TEMPO+ app is managed exclusively by TVCoins. TEMPO Networks LLC. is not responsible for tracking, maintaining or distributing the coins and rewards that are generated through the use of its application. If users wish to participate in the rewards program, they must first create an account with TVCoins at www.tvcoins.com. Once the account is created, it will automatically generate coins based on the amount of time users spend viewing content with ads in the app. Accumulated coins will be deposited into a coin balance associated with the user’s account. Coins can be used to redeem rewards on the TVCoins website once the user has accumulated the required number of coins to initiate an exchange of variable monetary value.

5.2. TVCoins reserves the right to modify the rewards program at any time with or without notice. TVCoins is not obligated to disclose additional information relevant to the accumulation or distribution of coins.